OpenHarbor Co., Ltd. (hereinafter the “Company” or “we”) values the user's personal information and uses its best efforts to protect the user's rights by establishing this Privacy Policy based on relevant laws. This Privacy Policy describes how and why we might collect, store, use, and/or share (“process”) your information when you use the Services such as: visiting the Website; downloading and using the App; or engaging with us in other related ways. Capitalized terms used in this Privacy Policy and not otherwise defined herein shall have the meanings attributed to them in our OpenHarbor Terms and Conditions (the “Terms and Conditions”).
If there are any revisions to this Privacy Policy, we will notify you through announcements on the Website and/or on the App. We may send you individual notices.
Residents of California, Virginia, Colorado, Connecticut, and Utah, please review our Supplemental Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our Services.
We collect the following personal information:
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Payment Data. In order for you to use our Services, you must sign in with your Google or Apple account and download the App from Google Play or Apple App Store and provide payment information such as your credit card number, and the security code associated with your credit card number, to Google or Apple. All payment data is stored by Google and Apple. We do not collect your payment data or access to such data stored by Google or Apple. For your purchases, we ask Google and Apple to process your payment and Google/Apple provides us with confirmation that your payment has been made. Regarding the privacy policy pertaining to Google Play or Apple App Store payment, please find the links below:
Social Media Login Data. We provide you with the option to register with us using your Google or Apple account details. When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information may include your name, email address and other information you choose to make public on such a social media platform. Regarding the privacy policy of Google and Apple, please find the links below:
Application Data. If you use the App, we may also collect the following information if you choose to provide us with access or permission:
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Services, and other technical information. This information is primarily needed to maintain the security and operation of the Services and for our internal analytics and reporting purposes. The information we collect includes:
Cookies. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice : [Link to Cookie Notice]
Information Collected When You Make Inquiries about the Services Through the Website
We process your information to:
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services;
- Analyze how our services are used so we can improve them to engage and retain users;
- Support our marketing activities;
- Diagnose problems and/or prevent fraudulent activities; and/or
- Understand how our users use our products and services so we can improve user experience.
If you are located in Canada, this section applies to you.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
Subject to applicable law, you may exercise the following rights regarding the processing of personal information by us:
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in Article 10 (Privacy Officer) below or by updating your preferences.
For the operation of our Services, we may transfer your personal information to countries outside of the country where you are located. When transferring data across borders, we will take measures to comply with applicable laws to safeguard the privacy of your personal information, including obtaining your consent and entering into confidentiality and standard contractual clauses with vendors where appropriate.
The procedure and method of destroying your personal information are as follows:
We take technical, managerial, and physical measures to ensure the security of personal information in compliance with applicable law:
Establishment and Implementation of Internal Management Plan. We establish and implement an internal management plan that includes the following:
The Company has appointed a privacy officer who is responsible for overseeing the processing of personal information and handling complaints and remediation related thereto.
Privacy Officer
A. Data Controller: OpenHarbor Inc.
B. Privacy Officer: Kyongdon Kim
C. Personal Information Department: CEO
If you would like to ask any questions, lodge complaints or receive additional information on our Privacy Policy, please visit our Website at https://www.openharbor.finance or email us at general@openharbor.finance, or write to us at:
We do not knowingly collect personal information from children under the age of 18 or knowingly allow such persons to register for the Services. The Services are not directed at children under the age of 18. By accepting the Terms and Conditions you represent and warrant to us that you are at least 18 years old. If we become aware that personal information has been collected from a child under the age of 18, we will immediately delete the relevant information. If you become aware of any data we may have collected from children under age 18, please contact us at general@openharbor.finance.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
This Privacy Policy is effective as of the date indicated on the first page. We may update this Privacy Policy from time to time. In the event of additions, deletions, or modifications to its contents, the Company will notify users through the Website and the App no later than 14 calendar days prior to the implementation of such changes. However, if we believe in our sole and absolute discretion that a change is material, we shall notify users at least 30 calendar days in advance.
For California Residents
This Supplemental Privacy Policy applies only to information collected about individuals residing in California (“Consumer(s),” “you,” “your”) and supplements the information contained in the Privacy Policy. It provides information required under the California Consumer Privacy Act of 2018 and as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”) and any and all regulations arising therefrom.
Category of Personal Information and Examples
What We Collect
Sources from Which This Personal Information is Collected
Primary Business Purposes for Collection
Types of Vendors or Third Parties with Whom This Personal Information is Shared, Sold or Disclosed
Unique Identifiers:
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
Email address (Account name)
- Directly from you by our Website or App
- Provide you with services
- Comply with legal requirements
Disclosed:
- Service providers
- Contractors
- Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you.
Shared or Sold:
- None.
Contact and Financial Information:
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Email address
- Directly from you by our Website or App
- Provide you with services
- Comply with legal requirements
Disclosed:
- Service providers
- Contractors
- Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you.
Shared or Sold:
- None.
Characteristics of Protected Classifications:
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
None
N/A
N/A
N/A
Commercial Information:
Records of products or services purchased, or considered, or other purchasing or consuming histories or tendencies. Payment and subscription history
Log and usage data, records of services purchased, or considered.Payment and subscription history.
- Directly from you by our Website or App
- From Google Play and/or Apple Store
- Provide you with services
- Customer service communications
Disclosed:
- Service providers
- Contractors
- Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you.
Shared or Sold:
- None.
Biometric Information:
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
None
N/A
N/A
N/A
Internet or Other Electronic Activity:
Browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement
None
N/A
N/A
N/A
Geolocation Data:
Mobile Phone location
None
N/A
N/A
N/A
Sensory Data:
Audio, electronic, visual information
None
N/A
N/A
N/A
Professional or Employment-Related Information:
Work history, Industry
None
N/A
N/A
N/A
Education Information:
Education level
None
N/A
N/A
N/A
Inferences Drawn from Other Categories to Create a Profile:
Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
None
N/A
N/A
N/A
Category of Personal Information and Examples
What We Collect
Sources from Which This Personal Information is Collected
Primary Business Purposes for Collection
Types of Vendors or Third Parties with Whom This Personal Information is Shared, Sold or Disclosed
Social Security Number, Driver’s License, state identification card, passport number
None
N/A
N/A
N/A
Account log-in, financial account, debit card number, plus an access code
Account log-in and use data.
Certain information from user’s Binance Account (API Key, Secret Key, Listen Key)
- Directly from you via our Website and mobile App
- From Binance
- Provide you with services
- Customer service communications
Disclosed:
- Service providers
- Contractors
- Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you.
Shared or Sold:
- None.
Precise geolocation
None
N/A
N/A
N/A
Racial or Ethnic Origin
None
N/A
N/A
N/A
Religious beliefs
None
N/A
N/A
N/A
Union membership
None
N/A
N/A
N/A
Contents of email or text messages
None
N/A
N/A
N/A
Genetic data
None
N/A
N/A
N/A
Biometric Information
None
N/A
N/A
N/A
Health, sex life or sexual orientation
None
N/A
N/A
N/A
Right to Receive Information on Privacy Practices. You have the right to receive the following information at or before the point of collection:
We have provided such information in this Supplemental Privacy Policy and the main Privacy Policy. You may request further information about our privacy practices by contacting us at the contact information provided in the main Privacy Policy.
Right to Access to Specific Information and Data Portability. You have the right to request certain information regarding the Personal Information we have collected about you over the past 12 months.
You have the right to request:
We will provide a copy of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format.
To exercise the rights described above, please submit a verifiable consumer request to us by email at general@openharbor.finance or by visiting our Website at https://www.openharbor.finance. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We will not discriminate against you for exercising these rights. Unless permitted by the CCPA, we will not deny you the use of our Services or provide you with a different level or quality of Services.
Our Service is not intended for children or minors under the age of 18 years. Accordingly, we do not knowingly store information from minors under the age of 18 years except as required pursuant to applicable law. If you believe that a child has submitted personal information to us, please contact us at general@openharbor.finance or by visiting our Website at https://www.openharbor.finance and we will delete the information.
The Company reserves the right to amend this Supplemental Privacy Policy at our discretion and at any time. When we make changes to this Supplemental Privacy Policy, we will post an updated policy on our website with the revised date.
If you would like additional information regarding our Supplemental Privacy Policy, please visit our Website at https://www.openharbor.finance or email us at general@openharbor.finance or write to us at:
For Residents of Virginia, Colorado, Connecticut, Utah
The above Supplemental Privacy Policy applies also to information collected about individuals residing in Colorado, Virginia, Utah, or Connecticut (“Consumer(s),” “you,” “your”) as modified or supplemented by state-specific requirements under the Colorado Privacy Act of 2021 (the “CPA”), the Virginia Consumer Data Protection Act of 2021 (the “VCDPA”), the Utah Consumer Privacy Act of 2022 (the “UCPA”), and the Connecticut Data Privacy Act of 2022 (“CDPA”) and any and all regulations arising therefrom.
The definition of “Personal Information” above includes “personal data” as that term is defined in the CPA, VCDPA, UCPA, and CDPA.
The definition of “Sensitive Personal Information” above includes “sensitive personal data” as that term is defined in the CPA, VCDPA, UCPA, and CDPA.
The definition of “Third Party” above also has the meaning as defined in the CPA, VCDPA, UCPA, and CDPA.
“Service provider,” “contractor,” or “processor” also have the respective meanings as defined in the CPA, VCDPA, UCPA, and CDPA.
Other terms used in this Supplemental Privacy Policy may be defined under the CPA, VCDPA, UCPA, and CDPA and they shall have the meanings described in those statutes. If there are variations between such definitions in different laws, you will be covered by the definition that applies in your state.
Regarding your request to access specific information and data portability, we may not disclose certain information that is covered by one or more exemptions as outlined in the CPA, VCDPA, UCPA, and CDPA, as applicable.
For Residents of Virginia, Colorado and Connecticut, you have the right to appeal our decision if we deny your data request. We will respond to appeals within 45 days. If you would like to appeal a decision regarding your data request, please visit our Website at https://www.openharbor.finance or email us at general@openharbor.finance or write to us at: